Volunteer Roles

Our volunteers assist in a variety of roles ranging from:

The following is a description of the various volunteer roles:


The Ushers role is one of customer service to the patrons and of assisting the Front of House Manager (FOH Mgr.) to keep things running smoothly.

Prior to the start of the show the FOH Mgr. may require assistance putting out publications/marketing materials, etc. Once the doors to the auditorium open, the ushers will be stationed at either Door 1 or Door 2. Two of the ushers will scan patron's tickets as they enter the auditorium, while the third usher will arrange to help the patrons to find their seats.

The ushers need to be aware of the venue's layout as well as our policies so they will be able to answer any questions patrons may have. Should issues arise, ushers are encouraged to try to resolve as they materialize. If the patron continues having difficulties, ushers are encouraged to seek assistance from management.

At the end of an event/performance, the ushers assist with the clean-up of the venue, assisting to remove any papers, cups, and wrappers that may have been left behind by patrons and dispose of them in the proper receptacles.

These shifts generally last 3 to 3 1/2 hours depending on how early/late patrons arrive/leave. Ushers are expected to arrive 1/2 hour prior to doors opening which is usually half an hour prior to the start of the performance (i.e., for a 7:30 pm show time, ushers should arrive no later than 6:30 pm to assist patrons when the door opens at 7:00 pm).


Bartenders are expected to arrive an hour and 15 minutes prior to the start of a show (i.e., for a 7:30 pm show start time, bartenders should arrive between 6:15 pm to 6:30 pm).

Bartenders should become familiar with our products as well as the pricing. Training on debit/credit machines will be provided.

Upon arrival, set up bar by ensuring the following:



Merchandise Volunteers are asked to arrive 1 hour prior to the start of the show. (i.e. arrive by 6:30 pm for a 7:30 pm show). Upon arrival check the following:

Promotional Material Distribution:

A variety of promotional materials including flyers, brochures or posters need to be distributed throughout the Pictou County/Antigonish and Truro Area. The deCoste Marketing Manager requires additional assistance with this. A list of distribution locations is provided, and volunteers will be paid adequate mileage and a stipend.

Decorating & Social Events:

The deCoste hosts a wide variety of events, many of which require additional set up, which may include decorating, including for special holidays. Extra hands make for faster/ lighter work. The time frames can vary for these, so any additional help that can be offered is appreciated.